Global Operations Policy
Effective 26 September 2026
EMBACCI was born in Ethiopia and serves clients in several countries. This policy explains how we operate across regions and what that means for artists. It adds to the Artist Agreement and the Service Standards.
1. Regions
EMBACCI works region by region: today Ethiopia, Kenya and the United States. Each region has its own currency, prices, taxes, payment provider and rules. We open bookings in a region once enough approved artists are ready there; until then clients can browse, shop, train and join the waitlist.
2. Where you can work
- You're approved for the region and city you apply from, shown in your profile. You receive offers inside your service area in that region.
- To work in another region, ask us first. We may need to verify you again for that region's rules, licences or tax requirements.
- Bookings always show in the appointment's local time.
3. Local law
You follow the law of the place where you work, including any registration, licence, tax, health and consumer rules that apply to beauty services there. If something in our standards conflicts with local law, local law wins; tell us so we can adjust.
4. Prices and pay
- EMBACCI sets the client's price for each service in each region. You see what you'll receive before you accept any offer.
- You're paid weekly in your region's currency to the payout details you give us. Transfer times and any bank or wallet fees depend on the provider in your region.
- You're responsible for your own taxes wherever you work.
5. Your information across borders
Your information is stored securely and may be processed outside your country by our service providers, always under the protections described in our Privacy Policy. Identity and verification files are seen only by EMBACCI staff who review applications.
6. Standards everywhere
The Service Standards and the Artist Agreement apply in every region. Local teams may add region-specific guidance, which we'll share with you in the app.
7. Restricted activity
You must not use EMBACCI in a way that breaks sanctions, anti-money-laundering or anti-corruption rules, or to offer services we haven't approved you for.
8. Changes and contact
We'll tell you in the app before this policy changes. Questions: support@embacci.com.